Privacy Policy

Effective Date: 10/09/2024

At Isthri Laundry, accessible from https://isthrilaundry.com, one of our main priorities is the privacy of our customers. This Privacy Policy document contains types of information that is collected and recorded by Isthri Laundry and how we use it.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you, including:

Personal Information:

Name
Email address
Phone number
Physical address (for delivery and collection of laundry)
Payment information (collected via third-party payment gateways)
Non-Personal Information:
Browser type and version
Time zone settings
Referring URLs
Usage data, such as IP addresses and browsing activity on our site

2. How We Use Your Information

We use the information we collect in the following ways:

To provide and maintain our laundry services
To notify you about updates or changes to our services
To process your orders and manage payments
To enhance customer support and improve our service offerings
To send promotional offers, only if you have opted in to receive them To prevent and address technical issues and protect against fraud

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties, except in the following cases:

Service Providers: We may share your data with third-party companies that assist us in providing services (e.g., payment gateways, delivery providers). These parties are required to protect your information and only use it for the purposes we’ve contracted them for.

Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or to protect our rights and property.

4. Security of Your Data

We take the security of your personal data seriously and implement various security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and track website traffic. You can opt out of cookies through your browser settings, but this may affect certain functionalities of the website.

6. Your Data Rights

You have the following rights regarding your data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request corrections to any inaccuracies in your data.
Deletion: You can request the deletion of your personal data, subject to certain exceptions.
Opt-Out: You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child without parental consent, we will delete it.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

B-Tecno E Com Ventures Pvt. Ltd.
No.208, Oceanus Red Rock
Horamavu, KR Puram,
Bengaluru Karnataka, 560016
Email: p.panoli@isthri.co
Phone: +91 9997078618